Choosing & Optimizing Your Medicare Advantage Plan’s FDR Partners

Date: Thursday, August 20, 2020
Category: Blog
Summary: Medicare Advantage Organizations (MAOs) that align themselves with trusted First Tier, Downstream, or Related (FDR) Entities augment essential expertise, skills and industry knowledge of Medicare Advantage (MA). more…

2020 Excellence in Customer Service Awards for Technology & Outsourcing Services

Date: Thursday, May 7, 2020
Category: Press Releases
Summary: Convey has been selected as a winner in two categories for the 2020 Excellence in Customer Service Awards presented by Business Intelligence Group. more…

TPG Partners with Convey Health Solutions

Date: Thursday, September 5, 2019
Category: Press Releases
Summary: TPG Capital, the private equity platform of global alternative asset firm TPG, announced today it has acquired Convey Health Solutions (Convey), a leading provider of technology-enabled and advisory solutions for health plans, from New Mountain Capital (New Mountain). more…

The Opportunity for MA Plans to Modernize

Date: Friday, June 28, 2019
Category: Announcements
Summary: Medicare Advantage (MA) plans are facing both major opportunities, and significant hurdles. Now is the time where all other MA plans look to improve their operational processes and enhance their offerings, in order to effectively compete in the highly regulated Medicare markets. more…

Convey Health Solutions Strengthens Miramar Technology Platform with Sentinel Elite Agent Management Module

Date: Tuesday, June 18, 2019
Category: Press Releases
Summary: Convey Health Solutions (Convey), a market-leading healthcare technology and services company, recently announced the rebranding of Sentinel Elite. Sentinel Elite provides agent oversight and management capabilities to over 33 health plans, more…

Strengthen Your Culture & Develop Your Competitive Advantage by Investing in Compliance

Date: Monday, May 13, 2019
Category: Blog
Summary: Neglecting the importance of compliance is not sustainable on the part of a health plan or a solution provider. With both public and financial implications in place to protect the integrity of government-sponsored health plans, oversight requirements are an absolute necessity. To prevent exposures... more…

Your Over-The-Counter Benefit Manager of Choice

Date: Friday, December 28, 2018
Category: Blog
Summary: OTC medications provide $102 billion in value to the US healthcare system annually ($77 billion in clinical office visit savings and $25 billion in prescription drug savings). With 93% of adults often preferring to treat minor ailments with OTC medications before seeking professional care, you also have roughly 60 million Americans that would not seek treatment for their illnesses at all without the availability of OTC medications... more…

Convey Health Solutions to Combine with HealthScape Advisors and Pareto Intelligence

Date: Friday, November 16, 2018
Category: Press Releases
Summary: The combination of Convey, HealthScape, and Pareto solidifies the company’s market position as the go-to partner for health plans to optimize member experience and outcomes, ensure compliance, and drive enhanced revenue and profitability. The combined company will serve over 200 customers, including many of the nation’s leading commercial and government-sponsored health plans. more…

Convey Health Solutions Achieves HITRUST CSF® Certification to Manage Risk, Improve Security Posture and Meet Compliance Requirements

Date: Thursday, July 12, 2018
Category: Press Releases
Summary: HITRUST CSF Certification validates Convey Health Solutions is committed to meeting key regulations and protecting sensitive information. Two Convey platforms – Technology Enabled Services (TES) and Business Process Outsourcing and Technology (BPO) – as well as the supporting infrastructure have earned Certified status for information security by HITRUST. more…

Convey Health Solutions Enterprise Technology Platform Now Serves Over 4 Million Medicare Members

Date: Friday, May 25, 2018
Category: Press Releases
Summary: FORT LAUDERDALE, FL (BUSINESS WIRE) – May 25, 2018 – Convey Health Solutions (“Convey”) announced today as a result of recent client wins that Miramar, Convey’s proprietary technology platform, serves over 4 million Medicare members in the Medicare Advantage, Medicare Part D, Employer Group Waiver Plan, and Prescription Drug markets. more…

Benefit Administration and OTC Solutions

Date: Tuesday, April 10, 2018
Category: Blog
Summary: Our Benefit Administration and OTC Solutions offer our clients the flexibility to develop programs that support their existing member communication strategy and drive the wellness behaviors needed to support member well-being, overall cost savings, and Five Star Programs. more…

The OTC Benefit Vendor of Choice

Date: Tuesday, March 20, 2018
Category: Blog
Summary: At Convey Health Solutions, we have a highly trained team specializing in OTC benefit vendor solutions. We are a first tier entity that has been administering CMS approved OTC programs for Medicare and Medicaid plans since 2008. more…

Build a Better Medicare Advantage Enrollment Experience

Date: Thursday, February 8, 2018
Category: Blog
Summary: Smart Brief: Large Medicare Advantage carriers invested a median of $11.25 per member per month in marketing in 2015, and spent a median of $17.44 on account and membership administration, according to a Sherlock Company analysis. more…

Over the Counter Program Administration Services Offered by Convey Health Solutions

Date: Tuesday, January 16, 2018
Category: Blog
Summary: Convey Health Solutions has extensive experience handling over-the-counter (OTC) program administration for some of the largest insurance providers in the country. Convey administers an over-the-counter benefit for over 800,000 plan members. more…

Offering an OTC Supplemental Benefit

Date: Tuesday, December 12, 2017
Category: Blog
Summary: At Convey Health Solutions, we can help you provide an OTC supplemental benefit offering to members in your Medicare or Medicaid network. more…

OTC Supplemental Benefits

Date: Thursday, November 2, 2017
Category: Blog
Summary: In addition to our full-service OTC benefits program, we offer our business process expertise to your health plan. Whether you are a Medicare Advantage, Medicaid, or SNP health plan, Convey handles it all more…

OTC Supplemental Benefit Administration Services Provided by Convey Health Solutions

Date: Sunday, October 15, 2017
Category: Blog
Summary: At Convey Health Solutions, we offer over-the-counter (OTC) supplemental benefit administration services that are fully turnkey. more…

A Successful Approach to OTC Benefits

Date: Sunday, October 15, 2017
Category: Blog
Summary: Convey Health Solutions has extensive experience bringing organization, accountability, and clarity to OTC services for Medicare and Medicaid health plans. more…